Effective Date: June 19, 2020
Thank you for shopping at Berver Trading LTD. We want to ensure you are completely satisfied with your purchase. If you are not entirely happy, we are here to help.
1. Returns
You have 30 calendar days from the date you received your item to initiate a return. To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- You must provide a receipt or proof of purchase.
2. Refunds
Once we receive your item, our team will inspect it and notify you that we have received your returned item. If your return is approved, we will immediately initiate a refund to your original method of payment.
- Credit Cards: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Damaged or Defective Items
If you received a defective or damaged product, please contact us immediately at the email or phone number below. We will evaluate the issue and work with you to provide a prompt replacement or refund.
4. Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (e.g., food, flowers)
- Custom or personalized products
- Personal care goods
5. Contact Us
If you have any questions on how to return your item to Berver Trading LTD, please contact us:
- Email: sales@bervertrading.com
- Phone: +12142083060
- Address: 1241 Muldoon Rd, Anchorage, Alaska, 99504, United States
